/* DOT Number Help: warm white, slate text, copper accent. System fonts only. */
:root{
  --bg:#fbf8f3; --surface:#ffffff; --tint:#f5ebe1; --line:#e7ddd1;
  --ink:#1e293b; --text:#334155; --muted:#5b6778;
  --accent:#b4531f; --accent-dark:#933f13; --accent-soft:#fbeee4;
  --deep:#1f2a37; --ok:#2f6b4f; --err:#b42318;
  --radius:10px; --shadow:0 1px 2px rgba(30,41,59,.06),0 6px 20px rgba(30,41,59,.06);
  --font:system-ui,-apple-system,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif;
}
*{box-sizing:border-box}
html{scroll-behavior:smooth}
body{margin:0;background:var(--bg);color:var(--text);font:16px/1.65 var(--font);-webkit-font-smoothing:antialiased}
img{max-width:100%;height:auto;display:block}
a{color:var(--accent-dark)}
a:hover{color:var(--accent)}
h1,h2,h3{color:var(--ink);line-height:1.2;margin:0 0 .5em;letter-spacing:-.01em}
h1{font-size:clamp(2rem,4.4vw,3.1rem);font-weight:800}
h2{font-size:clamp(1.5rem,2.6vw,2.1rem);font-weight:750}
h3{font-size:1.1rem;font-weight:700}
p{margin:0 0 1em}
.wrap{max-width:1160px;margin:0 auto;padding:0 22px}
.skip{position:absolute;left:-999px;top:0;background:var(--ink);color:#fff;padding:8px 14px;z-index:100}
.skip:focus{left:8px;top:8px}
:focus-visible{outline:3px solid var(--accent);outline-offset:2px}

/* utility bar + header */
.utility{background:var(--deep);color:#d6dce4;font-size:.85rem}
.utility .wrap{display:flex;justify-content:space-between;gap:12px;padding-top:7px;padding-bottom:7px;flex-wrap:wrap}
.utility a{color:#fff;text-decoration:none}
.utility .u-contact{display:flex;gap:18px}
.site-header{background:var(--surface);border-bottom:1px solid var(--line);position:sticky;top:0;z-index:50}
.site-header .wrap{display:flex;align-items:center;gap:24px;min-height:70px}
.brand{display:flex;align-items:center;gap:10px;text-decoration:none;color:var(--ink);font-weight:800;font-size:1.15rem}
.brand svg{width:34px;height:34px;flex:none}
.brand small{display:block;font-weight:500;font-size:.75rem;color:var(--muted)}
.nav{display:flex;gap:22px;margin-left:auto}
.nav a{color:var(--text);text-decoration:none;font-weight:600;font-size:.95rem}
.nav a:hover{color:var(--accent)}
.menu-btn{display:none;background:none;border:1px solid var(--line);border-radius:8px;width:44px;height:44px;color:var(--ink);cursor:pointer}
.menu-btn svg{width:22px;height:22px}
.mobile-nav{display:none;border-top:1px solid var(--line);background:var(--surface)}
.mobile-nav.open{display:block}
.mobile-nav a{display:block;padding:14px 22px;border-bottom:1px solid var(--line);color:var(--ink);text-decoration:none;font-weight:600}

/* buttons */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:13px 22px;border-radius:8px;font-weight:700;text-decoration:none;border:2px solid transparent;cursor:pointer;font:inherit;font-weight:700;line-height:1.2}
.btn--accent{background:var(--accent);color:#fff}
.btn--accent:hover{background:var(--accent-dark);color:#fff}
.btn--ghost{border-color:rgba(255,255,255,.75);color:#fff}
.btn--ghost:hover{background:rgba(255,255,255,.12);color:#fff}
.btn--line{border-color:var(--accent);color:var(--accent-dark);background:transparent}
.btn--line:hover{background:var(--accent-soft)}

/* hero */
.hero{position:relative;min-height:560px;display:flex;align-items:center;color:#fff;overflow:hidden;background:#2a2622}
.hero picture,.hero .hero-img{position:absolute;inset:0;width:100%;height:100%}
.hero .hero-img{object-fit:cover;object-position:65% 50%;color:transparent}
.hero::after{content:"";position:absolute;inset:0;background:linear-gradient(90deg,rgba(17,20,26,.88) 0%,rgba(17,20,26,.72) 42%,rgba(17,20,26,.25) 75%,rgba(17,20,26,.1) 100%)}
.hero .wrap{position:relative;z-index:1;width:100%;padding-top:72px;padding-bottom:72px}
.hero-copy{max-width:600px}
.hero h1{color:#fff}
.hero .eyebrow{color:#f3c9a8}
.hero p.lede{font-size:1.15rem;color:#eef1f4;max-width:540px}
.hero-actions{display:flex;gap:12px;flex-wrap:wrap;margin:24px 0 18px}
.hero-note{font-size:.88rem;color:#cfd6de}
.eyebrow{text-transform:uppercase;letter-spacing:.12em;font-size:.78rem;font-weight:700;color:var(--accent);margin-bottom:10px}

/* sections */
.section{padding:84px 0}
.section--tint{background:var(--tint)}
.section--white{background:var(--surface)}
.section-head{max-width:720px;margin-bottom:36px}
.section-head p{color:var(--muted);font-size:1.05rem}

/* triage tiles */
.tiles{display:grid;grid-template-columns:repeat(4,1fr);gap:16px}
.tile{position:relative;background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);padding:22px 20px 18px;display:flex;flex-direction:column;gap:8px;transition:border-color .15s,box-shadow .15s,transform .15s}
.tile:hover{border-color:var(--accent);box-shadow:var(--shadow);transform:translateY(-2px)}
.tile .ico{width:46px;height:46px;border-radius:10px;background:var(--accent-soft);color:var(--accent);display:grid;place-items:center}
.tile .ico svg{width:26px;height:26px}
.tile h3{margin:6px 0 0;font-size:1.02rem}
.tile h3 a{color:var(--ink);text-decoration:none}
.tile h3 a::after{content:"";position:absolute;inset:0;border-radius:var(--radius)}
.tile p{font-size:.92rem;color:var(--muted);margin:0;flex:1}
.tile .tile-more{position:relative;z-index:1;font-size:.86rem;font-weight:600;align-self:flex-start}
.tile.is-picked{border-color:var(--accent);box-shadow:0 0 0 2px var(--accent) inset}

/* notice */
.notice{background:var(--surface);border:1px solid var(--line);border-left:5px solid var(--accent);border-radius:var(--radius);padding:26px 28px;display:grid;grid-template-columns:auto 1fr;gap:18px;align-items:start}
.notice .ico{width:40px;height:40px;color:var(--accent)}
.notice h2{font-size:1.3rem}
.notice p{margin:0 0 .7em}
.notice .src{font-size:.86rem;color:var(--muted)}

/* triage form + support panel */
.desk{display:grid;grid-template-columns:1.25fr 1fr;gap:40px;align-items:start}
.form-card{background:var(--surface);border:1px solid var(--line);border-radius:14px;box-shadow:var(--shadow);padding:30px}
.form-card h2{font-size:1.55rem}
.form-card .sub{color:var(--muted);margin-bottom:20px}
fieldset{border:0;padding:0;margin:0 0 18px}
legend{font-weight:700;color:var(--ink);margin-bottom:10px;padding:0}
.picks{display:grid;grid-template-columns:1fr 1fr;gap:8px}
.pick{display:flex;align-items:flex-start;gap:9px;border:1px solid var(--line);border-radius:8px;padding:10px 12px;cursor:pointer;font-size:.93rem;background:#fff}
.pick:hover{border-color:var(--accent)}
.pick input{margin-top:4px;accent-color:var(--accent)}
.pick:has(input:checked){border-color:var(--accent);background:var(--accent-soft)}
.fields{display:grid;grid-template-columns:1fr 1fr;gap:14px}
.field{display:flex;flex-direction:column;gap:5px}
.field--full{grid-column:1/-1}
.field label{font-weight:600;color:var(--ink);font-size:.93rem}
.opt{font-weight:400;color:var(--muted)}
input[type=text],input[type=email],input[type=tel],textarea,select{font:inherit;color:var(--ink);background:#fff;border:1px solid #cbbfb1;border-radius:8px;padding:11px 12px;width:100%}
textarea{min-height:110px;resize:vertical}
input:focus,textarea:focus{border-color:var(--accent);outline:none;box-shadow:0 0 0 3px rgba(180,83,31,.18)}
[aria-invalid=true]{border-color:var(--err)!important}
fieldset[aria-invalid=true] .pick{border-color:var(--err)}
.consent{display:flex;gap:10px;align-items:flex-start;font-size:.88rem;color:var(--muted);margin:16px 0}
.consent input{margin-top:4px;accent-color:var(--accent);width:18px;height:18px;flex:none}
.form-status{min-height:1.4em;font-weight:600;margin:10px 0 0}
.form-status.err{color:var(--err)}
.form-note{font-size:.84rem;color:var(--muted);margin:10px 0 0}
.support{display:flex;flex-direction:column;gap:20px}
.support figure{margin:0;border-radius:14px;overflow:hidden;box-shadow:var(--shadow)}
.support .after{background:var(--surface);border:1px solid var(--line);border-radius:14px;padding:24px}
.support ol{margin:0;padding-left:1.2em}
.support li{margin-bottom:.6em}
.support .contact-lines{list-style:none;padding:0;margin:14px 0 0;font-size:.95rem}

/* how it works */
.how{display:grid;grid-template-columns:1fr 1fr;gap:48px;align-items:center}
.how figure{margin:0;border-radius:14px;overflow:hidden}
.steps{list-style:none;margin:0;padding:0;counter-reset:s}
.steps li{counter-increment:s;position:relative;padding:0 0 22px 58px}
.steps li::before{content:counter(s);position:absolute;left:0;top:0;width:40px;height:40px;border-radius:50%;background:var(--accent);color:#fff;font-weight:800;display:grid;place-items:center}
.steps h3{margin-bottom:.25em}
.steps p{margin:0;color:var(--muted)}

/* status table */
.table-wrap{overflow-x:auto;background:var(--surface);border:1px solid var(--line);border-radius:var(--radius)}
table{border-collapse:collapse;width:100%;min-width:620px}
th,td{text-align:left;padding:14px 18px;border-bottom:1px solid var(--line);vertical-align:top;font-size:.95rem}
thead th{background:#f3ece4;color:var(--ink);font-size:.85rem;text-transform:uppercase;letter-spacing:.06em}
tbody tr:last-child td{border-bottom:0}
td strong{color:var(--ink)}

/* services */
.svc-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px}
.svc{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);padding:24px;border-top:4px solid var(--accent)}
.svc p{color:var(--muted);font-size:.94rem}
.svc a{font-weight:600}

/* diy panel */
.diy{display:grid;grid-template-columns:1.2fr 1fr;gap:32px;background:var(--surface);border:1px solid var(--line);border-radius:14px;padding:32px}
.diy ul{margin:0;padding-left:1.1em}
.diy li{margin-bottom:.5em}

/* faq */
.faq{max-width:820px}
.faq details{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);margin-bottom:10px}
.faq summary{cursor:pointer;padding:18px 22px;font-weight:700;color:var(--ink);list-style:none;display:flex;justify-content:space-between;gap:16px}
.faq summary::-webkit-details-marker{display:none}
.faq summary::after{content:"+";color:var(--accent);font-size:1.4rem;line-height:1}
.faq details[open] summary::after{content:"\2212"}
.faq details p{padding:0 22px 18px;margin:0}

/* photo cta band */
.band{position:relative;color:#fff;overflow:hidden;background:#3a342e}
.band .band-img{color:transparent;position:absolute;inset:0;width:100%;height:100%;object-fit:cover}
.band::after{content:"";position:absolute;inset:0;background:rgba(20,22,27,.68)}
.band .wrap{position:relative;z-index:1;padding-top:80px;padding-bottom:80px;text-align:center}
.band h2{color:#fff}
.band p{color:#e6e9ed;max-width:620px;margin:0 auto 22px}

/* inner pages */
.page-hero{position:relative;color:#fff;background:#2b2722;overflow:hidden}
.page-hero .ph-img{color:transparent;position:absolute;inset:0;width:100%;height:100%;object-fit:cover}
.page-hero::after{content:"";position:absolute;inset:0;background:linear-gradient(90deg,rgba(17,20,26,.86),rgba(17,20,26,.55))}
.page-hero .wrap{position:relative;z-index:1;padding-top:64px;padding-bottom:56px}
.page-hero h1{color:#fff;max-width:760px}
.page-hero p{color:#e8ecf0;max-width:680px;font-size:1.08rem;margin:0}
.crumbs{font-size:.85rem;margin-bottom:14px;color:#d5dbe2}
.crumbs a{color:#fff}
.article-grid{display:grid;grid-template-columns:minmax(0,1fr) 380px;gap:48px;padding:56px 0 80px;align-items:start}
.article h2{font-size:1.45rem;margin-top:1.4em}
.article h2:first-child{margin-top:0}
.article ul{padding-left:1.2em}
.article li{margin-bottom:.45em}
.aside{position:sticky;top:96px}
.aside .form-card{padding:24px}
.aside .form-card h2{font-size:1.25rem}
.aside .fields{grid-template-columns:1fr}
.aside select{appearance:auto}
.related{margin-top:36px;padding-top:24px;border-top:1px solid var(--line)}
.related ul{list-style:none;padding:0;display:flex;flex-wrap:wrap;gap:8px}
.related a{display:inline-block;padding:7px 12px;border:1px solid var(--line);border-radius:999px;background:#fff;text-decoration:none;font-size:.9rem;font-weight:600}
.callout{background:var(--accent-soft);border-left:4px solid var(--accent);padding:16px 20px;border-radius:8px;margin:24px 0}
.callout p{margin:0}
.svc-detail{display:grid;grid-template-columns:220px 1fr;gap:28px;padding:30px 0;border-bottom:1px solid var(--line)}
.svc-detail:last-child{border-bottom:0}
.legal{max-width:780px;padding:56px 22px 80px;margin:0 auto}
.legal h2{font-size:1.25rem;margin-top:1.6em}
.legal .updated{color:var(--muted);font-size:.9rem}

/* footer */
.site-footer{background:var(--deep);color:#c9d1db;font-size:.93rem}
.site-footer .wrap{padding-top:56px;padding-bottom:36px}
.foot-grid{display:grid;grid-template-columns:1.4fr 1fr 1fr 1fr;gap:32px}
.site-footer h2{color:#fff;font-size:.95rem;text-transform:uppercase;letter-spacing:.08em;margin-bottom:12px}
.site-footer ul{list-style:none;margin:0;padding:0}
.site-footer li{margin-bottom:7px}
.site-footer a{color:#fff;text-decoration:none}
.site-footer a:hover{text-decoration:underline;color:#fff}
.site-footer .brand{color:#fff}
.site-footer .brand svg{box-shadow:0 0 0 1px #4a5a6c;border-radius:9px}
.site-footer .brand small{color:#aab4c0}
.disclaimer{border-top:1px solid #384656;margin-top:36px;padding-top:24px;font-size:.86rem;color:#aab4c0}
.disclaimer strong{color:#fff}
.disclaimer a{text-decoration:underline}

@media (max-width:1020px){
  .tiles{grid-template-columns:repeat(2,1fr)}
  .svc-grid{grid-template-columns:repeat(2,1fr)}
  .desk,.how,.diy{grid-template-columns:1fr}
  .article-grid{grid-template-columns:1fr}
  .aside{position:static}
  .foot-grid{grid-template-columns:1fr 1fr}
  .nav,.header-cta{display:none}
  .menu-btn{display:inline-grid;place-items:center;margin-left:auto}
}
@media (max-width:620px){
  .section{padding:60px 0}
  .hero{min-height:520px}
  .hero::after{background:linear-gradient(180deg,rgba(17,20,26,.35) 0%,rgba(17,20,26,.72) 45%,rgba(17,20,26,.9) 100%)}
  .hero .hero-img{object-position:72% 50%}
  .tiles,.svc-grid,.picks,.fields,.foot-grid{grid-template-columns:1fr}
  .utility .u-note{display:none}
  .notice{grid-template-columns:1fr}
  .form-card{padding:22px}
  .svc-detail{grid-template-columns:1fr;gap:8px}
  .brand small{display:none}
  table{min-width:0}
  table,thead,tbody,tr,th,td{display:block}
  thead{position:absolute;left:-9999px}
  tbody tr{border-bottom:1px solid var(--line);padding:12px 0}
  tbody tr:last-child{border-bottom:0}
  td{border:0;padding:4px 18px}
  td:nth-child(2)::before{content:"Usually means: ";font-weight:700;color:var(--ink)}
  td:nth-child(3)::before{content:"Check first: ";font-weight:700;color:var(--ink)}
}
@media (prefers-reduced-motion:reduce){*{transition:none!important;scroll-behavior:auto!important}}
.hp{position:absolute!important;left:-9999px!important;width:1px;height:1px;overflow:hidden}

/* SEO guides (added 2026-11-15) */
.ph-note{margin-top:14px!important;font-size:.88rem!important;color:#d5dbe2!important}
.foot-guides{border-top:1px solid #384656;margin-top:32px;padding-top:22px}
.foot-guides ul{display:flex;flex-wrap:wrap;gap:6px 22px}
.foot-guides li{margin:0}
.guide-links{list-style:none;padding:0;display:flex;flex-wrap:wrap;gap:8px}
.guide-grid{list-style:none;margin:0;padding:0;display:grid;grid-template-columns:repeat(3,1fr);gap:12px}
.guide-grid a{display:block;height:100%;background:var(--surface);border:1px solid var(--line);border-left:4px solid var(--accent);border-radius:var(--radius);padding:14px 16px;font-weight:600;color:var(--ink);text-decoration:none}
.guide-grid a:hover{border-color:var(--accent);color:var(--accent-dark)}
.article .faq details p{padding:0 22px 18px}
.src-list{font-size:.92rem}
.fine{font-size:.86rem;color:var(--muted)}
.article .table-wrap table{min-width:0}
@media (max-width:1020px){.guide-grid{grid-template-columns:repeat(2,1fr)}}
@media (max-width:620px){.guide-grid{grid-template-columns:1fr}}

/* Mobile-only 'not affiliated' line on older pages (desktop shows the utility bar note instead) */
.ph-note--m{display:none}
.legal .ph-note--m{color:var(--muted)!important;margin:0 0 18px!important}
@media (max-width:620px){.ph-note--m{display:block}}

/* cta-20261115: CTA strips, workload blocks, compare, sticky CTA */
.cta-strip{display:flex;align-items:center;justify-content:space-between;gap:12px 20px;flex-wrap:wrap;background:var(--accent-soft);border:1px solid var(--line);border-left:4px solid var(--accent);border-radius:var(--radius);padding:16px 20px;margin:28px 0}
.cta-strip p{margin:0;font-weight:600;color:var(--ink);flex:1 1 260px}
.cta-strip .btn{flex:0 0 auto}
.section .cta-strip{margin:36px 0 0}
.ph-cta{margin-top:18px!important}
.step-time{font-size:.88rem;color:var(--muted);margin-top:6px!important;font-style:italic}
.deadline{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);padding:12px 16px;font-size:.95rem;margin-top:22px}
.workload{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);padding:20px 22px;margin:26px 0}
.workload h2{margin-top:0!important;display:flex;flex-wrap:wrap;align-items:center;gap:6px 12px}
.workload .count{font-size:.8rem;font-weight:700;background:var(--accent);color:#fff;border-radius:999px;padding:3px 10px;letter-spacing:.02em}
.work-list{margin:0;padding-left:22px}
.work-list li{margin:6px 0}
.mistakes{margin:26px 0}
.compare{display:grid;grid-template-columns:1fr 1fr;gap:14px;margin:26px 0}
.cmp{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);padding:16px 20px}
.cmp h3{margin:0 0 8px}
.cmp ul{margin:0;padding-left:20px}
.cmp li{margin:5px 0;font-size:.95rem}
.cmp--pro{border-top:4px solid var(--accent)}
.cmp--diy{border-top:4px solid #94a3b8}
.sticky-cta{display:none}
@media (max-width:1020px){
  .sticky-cta{display:flex;position:fixed;left:0;right:0;bottom:0;z-index:60;align-items:center;justify-content:space-between;gap:10px;padding:10px 14px calc(10px + env(safe-area-inset-bottom));background:var(--surface);border-top:1px solid var(--line);box-shadow:0 -4px 16px rgba(15,23,42,.12);transition:transform .2s ease}
  .sticky-cta p{margin:0;font-size:.85rem;color:var(--muted);flex:1 1 auto;min-width:0}
  .sticky-cta .btn{padding:11px 14px;font-size:.92rem;flex:0 0 auto}
  .sticky-cta.is-hidden{transform:translateY(110%)}
  body{padding-bottom:76px}
}
@media (max-width:420px){.sticky-cta p{display:none}.sticky-cta .btn{flex:1 1 auto}}
@media (max-width:620px){.compare{grid-template-columns:1fr}.cta-strip .btn{width:100%}}